All leaders and managers have difficult conversations at some point in time. Having difficult conversations may never be easy, but there are ways to make those conversations both productive and as painless as possible. In this interactive masterclass I share ways you professionally lead a difficult conversation.
Learning Objectives: The aim of this webinar is that you will go away with knowledge and practical ways to be more effective This includes:
•Techniques on how to be specific in these conversations
•Avoiding being personal when having these conversations
•The power of listening and different listening techniques to use in different conversations
•How the language you use impacts the success of the conversation
•Offering solutions rather than allowing a comment or conversation to ’hang’
This service is currently available as:
- Face to face workshop
- Face to face masterclass
- Lunch and Learn/Twilight speech
- Speaker or breakout workshop at conferences and awaydays
- Virtual Workshop or Masterclass
- Virtual Speech