Face to Face and Virtual Coaching

Family Law Executive

I was fortunate enough to have a colleague who put me in touch with Susan. I am naturally very soft spoken and shy away from speaking up. In my job, there are certainly times when I need to sound confident and assertive to have my voice heard and be taken seriously. I have had three coaching sessions with Susan, and I can honestly say, that not only have I gained techniques to use my voice effectively, but Susan has given me the tools to speak up when I need to (and know that this is ok), to ask questions, to be appropriately assertive, and has helped me in building my confidence to become the professional I want to be.

Working with Susan has been an absolute pleasure, and I have looked forward to each of our sessions. Susan really listened to me and took on board my personal hurdles and goals. I value Susan’s professional view, and I have taken so much away from our sessions. I am disappointed they have come to an end! I very much look forward to taking part in the Superstar Communicator masterclasses to keep expanding on my new skills. Thanks Susan!

Love Monday, Free Friday

It doesn’t matter where you are in the world, if you want to succeed, you need to present your best self, The SuperStar Communicator Methodology is world-class in educating and training people in these essential skills.

I have had the pleasure of working with Susan for a little while now, and every day is better than the last. Susan is simply a joy to work with.

She is very good at coming up with new ideas and approaches, and I love how easy it is to get along with her.

Susan has helped us out tremendously in accomplishing some pretty big projects over the course of the few months, which would not have been possible without her insights and expertise.

The best thing about her is that she always has new ideas to bring to the table. Her creativity never ceases to amaze me, and her positive energy infects everyone around her!

Regulatory Affairs Manager at Primova Europe Ltd

I have known Susan for a number of years and I asked her to assist me in preparing for a filmed presentation that I needed to deliver at short notice. She helped structure the delivery and content of my talk to make it more engaging for the audience. Susan also assisted with ensuring that my presentation slides gave the best impact. She did a superb job and I received very positive feedback. Susan has a very warm personality. She really goes over and above to ensure that she meets her client’s requirements. I would highly recommend her for any training, coaching, speaking and communication work.

It was such a pleasure and privilege to host Susan on the Inspire Your Life podcast at the start of Season 2 earlier this year (here’s the link to listen in: https://www.buzzsprout.com/1258445/9983141).
When I say Susan is a powerhouse, I truly mean it. For someone who is as introverted as she is, to have accomplished and overcome so many self-limiting beliefs, and tackled obstacles that others placed in her way on so many levels yet emerge victorious, is truly inspiring. She shared so candidly all these different high and low points in her journey that is was relatable but also empowering. She stands tall today as a thriving entrepreneur and truly deserved accolades for her accomplishments. Thank you for sharing your knowledge and wisdom with us Susan!

There are many professionals who claim to be able to help you to improve your professional speaking skills. Susan is one of the few who really can! I attended a one day course that she ran and was blown away by how much she shared with me, how much I learnt and how much she helped me. She guided me through planning a new Keynote with which I’ve been struggling. She showed me how to build stories into my talk, to really bring it to life. She gave me ideas for audiences who will pay to hear me speak, that I had not considered. It was a really full day and also a really fun day. A brilliant investment. Thank you Susan! 

“Thanks for the help and confidence you gave me” This was for a partnership series of interviews.

The client engaged Superstar Communicator following an appraisal where she received negative feedback on her meeting and communication skills with colleagues. The client had recently been promoted to a senior position and wished to make an impact with her new team. The client was from Scotland and she was very conscious of her accent. She was also quite short in height and her posture was poor when she walked and sat, and this made her appear even smaller. Initially we focused on posture when standing, sitting and walking, to ensure she developed a ‘larger’ presence. We then focused on the voice, to ensure it was clear and audible in a variety of business situations. The client’s voice was clear; her accent was soft and not an issue. It was invaluable for her to have this feedback. We also changed the client’s voice mail messages to be clear and positive. For meetings, we worked on a number of strategies, including positioning in the room, skills in engaging other members of the team to listen and body language. The impact of this training was immediate with notable feedback from her director

Each session was relaxed, non-judgemental, informal and fun including relaxation and warm up exercises prior to the actual voice work. I was given a workbook full of easy-to-follow tips and advice. Also, each session was recorded so I could return home and practice many of the techniques learnt. I was impressed by the rapid progress I made during only a small number of sessions. This improvement has been commented upon by both my family and friends

My presentation and it went extremely well and I won over our new investors. It was what I learnt from you that gave me the confidence to me and present with passion. So many thanks to you. I would certainly have no hesitation in recommending your company

The client had received feedback that he was not audible in boardroom meetings and that he was not making an impact there and within the organisation. He is a highly successful, experienced and knowledgeable professional, who was valued by the company but whose presence was being lost in board meetings. We worked on a variety of skills enabling the client to develop a stronger, clearer, more audible voice and a more open, confident body language in meetings. We focused on verbal and non verbal skills to engage other people at meetings, to ensure the client was heard and that his message came across effectively. Almost immediately the impact of his performances in meetings was noted and his contribution increased significantly

Susan was great for me. Not only did she have all the technical and practical knowledge to improve the impact of my voice and presence, but her supportive style got us working well together right from the start

Susan Heaton-Wright was engaged to work with Nikki Walker who had been booked to deliver presentations at major international events, and for onscreen appearances for video streamed meetings. She was already an outstanding and experienced speaker/presenter, and wished to focus on fine tuning her performance.

Susan focused on practising the speeches, fine tuning the content, pacing the delivery and ensuring the key messages were clear in the content and delivery.

In addition, Susan developed Nikki’s self evaluation skills and performance preparation routines to ensure she performed at the very highest standard. She received the highest score of all presenters at the first conference after Susan Heaton-Wright from SuperStar Communicator was engaged